Terms and Conditions
Important Notice
All Hosting payments To iGREENhost Have
a 30-day Money Back Guarantee.
iGREENhost agrees to provide the client web hosting for an annual fee. iGREENhost will never require clients to advertise for iGREENhost on their website in any way shape or form unless agreed upon such as a non-profit organization receiving complimentary hosting. Clients are allowed to use the service for business/commercial or personal websites or content.
Contents
All services provided by iGREENhost may
be used for lawful purposes only. Transmission,
storage, or presentation of any information,
data or material in violation of any United
States (or any other country) law is prohibited.
This includes, but is not limited to:
copyrighted material, material that is
threatening or obscene, or material protected by
trade secrets and other statue. The subscriber
agrees to indemnify and hold harmless iGREENhost
from any claims resulting from the use of the
service which damages the subscriber or any
other party.
Examples of Non-Acceptable Contents or Links
Pirated software
Hacking programs or archives
Warez Sites
Illegal MP3's
Spamming Software
Vip Poster
Hyip
Proxys
Background Running Programs
We do not allow background-running
programs. This includes any IRC related software
such as bouncers and bots. In certain cases we
may allow programs to run continually in the
background, these are considered on a one to one
basis and an extra charge will be incurred based
on system resources used and operational
maintenance needed.
Banned Scripts
You are free to use any scripts you
wish provided they do not affect the normal
operations of the server and they are not
mentioned specifically below. Scripts that are
commonly known for causing server disruption
include large cgi-based message forums,
auctions, and banner exchanges. In the event a
script affects normal server and/or
administrative operations, iGREENhost reserves
the right to disable the account pending client
cooperation and resolution.
Violation of indecency and obscenity laws can
result in criminal penalties.
Intellectual Property Rights
Material accessible to you through
iGREENhost's Services may be subject to
protection under the United States of America
(or any other country) copyright laws, or laws
protecting trademarks, trade secrets or
proprietary information. Except when expressly
permitted by the owner of such rights, you must
not use the iGREENhost Service in a manner that
would infringe, violate, dilute or
misappropriate any such rights, with respect to
any material, which you access or receive
through the iGREENhost Network. If you use a
domain name in connection with the iGREENhost
Service or similar service, you must not use
that domain name in violation of any trademark,
service mark, or similar rights of any third
party.
Defamation
Defamatory speech distributed over the
Internet can result in civil liability for the
defamer.
Refusal of Service
iGREENhost reserves the right at its sole
discretion to refuse or cancel service.
Violation of any of iGREENhost's Rules and
Regulations could result in a warning,
suspension, or possible account termination.
Accounts terminated due to policy violations
will not be refunded. Free domains which have
been granted for customers paying annually are
released to the customer at the end of there
hosting period. Domains terminated due to policy
violations will not be released to the customer.
Spam or Unsolicited E-Mail
You must not use the iGREENhost Network,
iGREENhost equipment or any iGREENhost email
address in connection with the transmission of
spam, flames, mail bombs, or substantially
similar, unsolicited email messages. Your domain
may not be referenced as originator,
intermediary, or reply-to address in any of the
above. This prohibition extends to the sending
of unsolicited mass mailings from another
service that in any way implicates the use of
the iGREENhost Network, iGREENhost equipment or
any iGREENhost email address. A message is
considered unsolicited if it is posted in
violation of a newsgroup charter or if it is
sent to a recipient who has not requested or
invited the message. For purposes of this
provision, merely making one's email address
accessible to the public will not constitute a
request or invitation to receive messages.
If you are found to have spammed, iGREENhost
reserves the right to disable your domain
without warning. In addition, iGREENhost may
impose a $50 penalty for each spam policy
violation. iGREENhost solely reserves the right
to refuse or cancel service to known spammers.
Lastly, iGREENhost reserves the right to
determine what violates this policy. As such,
any violation may result in cancellation of
services without refund.
Abuse
Any attempts to undermine, slander,
libel, threaten, or cause harm to a iGREENhost
server, customer, employee, or the company
directly is strictly prohibited and is grounds
for immediate termination without refund. In
addition, we will pursue all attempts to the
fullest extent of the law.
Indemnification
Customer agrees that it shall defend, indemnify,
save and hold iGREENhost (or it's
employee's/owners) harmless from any and all
demands, liabilities, losses, costs and claims,
including reasonable legal fees asserted against
iGREENhost, its agents, its customers, officers
and employees, that may arise or result from any
service provided or performed or agreed to be
performed or any product sold by customer, it's
agents, employees or assigns. Customer agrees to
defend, indemnify and hold harmless iGREENhost
against liabilities arising out of; (1) any
injury to person or property caused by any
products sold or otherwise distributed in
connection with iGREENhost server; (2) any
material supplied by customer infringing or
allegedly infringing on the proprietary rights
of a third party and (3) copyright infringement.
Customer agrees to limit the liability of
iGREENhost to the amount paid for service.
Refund and Cancellation Policy
For payment, iGREENhost accepts Visa,
MasterCard, Discover, American Express or PayPal.
iGREENhost invoices exclusively via e-mail.
iGREENhost does not send out invoices via postal
services.
You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our thirty (30) day money-back guarantee period. To receive this refund, you may not be on a custom package of any sort. You must be on one of the pre-created packages by iGREENhost that is listed on our site. You may cancel for any reason.
If after thirty (30) days you wish to cancel your hosting account, you will receive no refund of any monies already paid to iGREENhost.
However, if customer cancels fifth teen (15)
days before recurring monthly billing date
customer will not be billed for the next month
and all payments thereafter will be cancelled
with immediate effect.
No refunds on ssl's, domain's or Dedicated
servers.
Late Payment
Any account whose payment status is not current
as of the start of the next billing period is
deemed late. Generally, customers are given a 10
day grace period after which the account is put
on suspension.
You will receive a payment reminder everyday
from the start of your payment due date. If
after 30 days payment has not been received or
we have not been contacted regarding payment,
your account will be terminated without any
further notice. Reactivation of closed accounts
due to delinquency incurs a $15 reactivation fee
as well as payment of the balance due in full.
For late payments please email
billing@iGREENhost.com to arrange payment.
Cancellation
You must use only one of following methods to
deliver a official written notice of
cancellation:
Please fill out the entire
Cancellation Form. On receipt your account
will be pending cancellation within 24 hours.
Please include your Name, domain name, username,
password and your reason for cancelling.
Disclaimer
iGREENhost will not be responsible for any
damages your business may suffer. iGREENhost
makes no warranties of any kind, expressed or
implied for services we provide. iGREENhost
disclaims any warranty or merchantability or
fitness for a particular purpose. This includes
loss of data resulting from delays,
non-deliveries, wrong delivery, and any and all
service interruptions caused by iGREENhost and
its employees. iGREENhost makes a 99.9% Uptime
guarantee.
iGREENhost keeps daily backups of their servers. iGREENhost can accept no responsibility for any loss of data or consequences arising from this. iGREENhost always advises clients to back up their site data regularly for its own protection.
iGREENhost furthermore expects that its customers who provide hosting services (resellers) to others will ensure its customers fully comply with all applicable laws concerning the privacy of online communications and any other policy of iGREENhost. A customer's failure to comply with those laws will violate this policy.
Finally, iGREENhost wishes to emphasize that in accepting services, customers indemnify iGREENhost for the violation of any law or iGREENhost policy, that results in loss to iGREENhost or the bringing of any claim against iGREENhost. This means that if iGREENhost is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against iGREENhost, plus costs and reasonable legal fees.
Failure to comply with any of our terms &
conditions will result in grounds for immediate
account deactivation.
iGREENhost reserves the right to change, edit,
or update the policies contained in this
document, along with the content on our website
at any time for any reason without notice.
Ip limits
Seo ip limit - Accounts can only use the alloted amount of ip's that come with a package to use toward seo. If your package does not come with an ip you will be allowed only 1 ip address for seo. Ip's used for ssl's and valid uses will never been turned down. If found frauding ip's for seo past these limits the account(s) will be up for suspension and or termination.
Ip class's - iGREENhost can not promise that we will be able to provide different ip classes on a single server. If we so happen to get more then one class this can be done. This all depends on what is available from our datacenter.
Server Limits
35% cpu and or memory for 3 minutes.
250 email limit per domain per hour.
50 concurrent database connections at one time.
Apache threads to be open no longer then 999 seconds.
Php upload limit of 50 megs.
Max php session time of 300 seconds or less.
Limits are subject to change at anytime.